Google listen later6/29/2023 Google explains that the guide is there "to explain as clearly and simply as we can both how our connected home devices and services work, and also how we'll uphold our commitment to respect your privacy." One instance occurs on a page for Google Nest services outlining the company's commitment to privacy - a separate page from the Google or Google Assistant privacy policies. The company has a multitude of different posts that talk about its approach to privacy for various Google services, and there's a lot to mine through in order to find clear answers. See all photos What about third parties? Is my voice data being shared? "We annotate a fraction of one percent of interactions from a random set of customers to improve the Alexa experience for customers," the spokesperson tells me.Īs with Google, I also asked if there were any other instances outside of these where Amazon employees would listen to a user's audio recordings. That said, Amazon claims that the actual percentage of audio recordings the company listens to and transcribes is very small, and similar to what Google pegs it at. The more data we use to train these systems, the better Alexa works, and training Alexa with voice recordings from a diverse range of customers helps ensure Alexa works well for everyone." ".we use your requests to Alexa to train our speech recognition and natural language understanding systems. Anyone with this access is subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations." ![]() "We restrict access to personal information to Google employees, contractors, and agents who need that information in order to process it. I asked again - are the language experts Monsees describes the only contractors or employees at Google who listen to user audio? I was referred to Google's privacy policy, which reads:
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